Shipping/Returns

Shipping costs

Tents and large packages

  • UK – £6.50         Royal Mail – signed for
  • Europe – £15   Royal Mail – Tracked and signed
  • USA/Canada – £21   Royal Mail – Tracked and signed
  • Australia/New Zealand – £23   Royal Mail – Tracked and signed

Storage bags and lightweight packages

  • UK – £3/£1         Royal Mail – signed for/ UK standard
  • Europe – £9/£3   Royal Mail – Tracked and signed / International std.
  • USA/Canada – £9/£4 Royal Mail – Tracked and signed / International std.
  • Australia/New Zealand – £9/ £4 Tracked and signed / International std.

The cost of delivery will be calculated at the checkout only when a full address has been entered by the customer.

Please check ‘Dispatch’ under ‘tent info’ for lead times.

Returns

You can return your goods in their original condition:

  • Within 14 days of receipt of goods (except customised goods). Please ensure that you use a secure delivery method which requires a signature on delivery.
  • Goods will be accepted back for a full refund or repair provided they are clean and undamaged. You will be responsible for the return postage costs unless the goods are defective in which case TLT will refund all postage costs.